Terms & Conditions
These terms govern purchases from Ridi Art Cards and use of the collector account and card registry. Mandatory rights under applicable consumer law are not limited by these terms.
1. Seller and contact
Ridi Art Cards is operated by LINESCAPES s.p., Rimska cesta 7A, 1000 Ljubljana, Slovenia. For orders, returns or account questions, email contact@ridi-artcards.com.
2. Art Cards and packs
Ridi Art Cards are physical, limited-edition printed collectibles made with independent artists. Edition Zero packs contain five surprise cards: four Common cards and one Uncommon or Rare card. The individual artworks in a sealed pack are not known before opening. Edition sizes and other product details appear on the product and checkout pages. Screen and print colours may differ slightly.
Purchasing a physical card does not transfer copyright in its artwork. The artwork remains with its rights holder; please do not reproduce or sell copies without permission. You may share photographs of your own cards for personal, non-commercial purposes, but avoid exposing claim codes and QR credentials.
3. Orders, price and payment
Edition Zero packs are offered at EUR 29 each. Prices, applicable taxes, available payment methods and the full order total are shown at Shopify checkout before you place an order. Ridi may change prices for future orders without changing an order already accepted.
Shopify and the payment providers available at checkout handle payment. We do not store full payment card numbers or card security codes in the collector application. An order confirmation is sent to the email address supplied at checkout. We may cancel and refund an order if stock is unavailable or an obvious pricing error prevents fulfilment.
Pre-orders are paid at checkout and dispatched when the edition is ready. Dispatch timing will be announced; any agreed delivery date or estimate shown during checkout or in your order confirmation applies. Your statutory rights if delivery is delayed remain unaffected.
4. Shipping and delivery
Delivery is available only to destinations enabled at Shopify checkout. Shipping is free when an order contains at least two packs for a destination enabled at checkout; any shipping charge for a smaller order is shown before payment. Import charges, if applicable, are shown or explained during checkout where possible.
For consumer orders, the risk of loss or damage normally passes when you, or a person you nominate other than the carrier, physically receive the goods. Different rules may apply if you independently commission a carrier we did not offer. Contact us if an order is missing or arrives damaged.
5. Cancellation, withdrawal and returns
You may cancel an unshipped pre-order for a full refund by emailing us. For an eligible distance purchase, you may withdraw within 14 days after receiving the goods by sending us an unambiguous notice, then return the goods within 14 days after notifying us. You may use the model notice below, but it is not mandatory.
Send returns to LINESCAPES s.p., Rimska cesta 7A, 1000 Ljubljana, Slovenia. You bear direct return shipping costs where we informed you of this before purchase. We refund the purchase price and standard outbound delivery cost within the statutory period. Where permitted, we may wait until the goods are received or you provide evidence of return. Refunds use the original payment method unless we agree otherwise without extra cost to you.
Handling beyond what is needed to establish the goods' nature, characteristics and functioning may lead to a lawful deduction for diminished value. Opening a pack or registering a card does not, by itself, remove mandatory withdrawal or defective-goods rights. Please tell us about any registered cards in a returned order so we can reconcile the registry.
If goods are defective or not as described, contact us. Statutory remedies and the applicable legal guarantee remain available independently of withdrawal or any voluntary return policy.
Model withdrawal notice
To LINESCAPES s.p., Rimska cesta 7A, 1000 Ljubljana, Slovenia, contact@ridi-artcards.com: I hereby give notice that I withdraw from my contract for the following goods: [goods]. Ordered on [date], received on [date]. Name: [name]. Address: [address]. Date: [date].
6. Collector account and registry
You may create an account to register cards and manage a collection. You are responsible for protecting your login credentials and must not impersonate others, submit false claims, or misuse card identifiers. New accounts start Public: other signed-in collectors can see the username, country, card inventory and optional profile details. You can switch to Private in Profile & settings. Your email address is not shown on collector profiles. See our Privacy Policy for details.
The registry records card registrations and, where supported, transfers. We may correct inaccurate records and handle privacy requests under applicable law. A registry entry is not a replacement for legal ownership of the physical card and does not remove consumer rights. Features shown as previews are not a promise that trading or marketplace services are live.
We may restrict access in response to fraud, misuse or security threats, subject to applicable law. We do not guarantee uninterrupted service and may maintain or change the platform while preserving mandatory rights.
7. Complaints and applicable law
Please contact us first at contact@ridi-artcards.com so we can try to resolve a complaint. Slovenian law applies, without removing mandatory protections of the law of your habitual residence where those protections apply. Unresolved disputes may be brought before competent courts or an applicable consumer dispute-resolution body; mandatory consumer-jurisdiction rules remain unaffected.